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24/7 Professional
Monitoring

Professional alarm and CCTV monitoring with trained operators and rapid response — for sites where self-monitoring is not enough.

Always watching

24/7 professional monitoring

For sites where self-monitoring is not sufficient, professionally monitored systems provide an additional layer of protection with trained operators and rapid response options.

Alarm Monitoring

  • 24/7 alarm signal monitoring by trained operators
  • Keyholder notification and call cascade
  • Police response where applicable (requires URN)
  • IP and cellular dual-path signalling
  • Event logging and regular reporting

CCTV Monitoring

  • Monitored CCTV with live operator response
  • Audio challenge on detection events
  • Evidence capture and incident reporting
  • Remote guarding for unmanned sites
  • Integration with alarm and access systems

Who Monitoring Suits

  • Commercial and industrial premises
  • Sites with high-value stock or assets
  • Unmanned or out-of-hours premises
  • Properties with insurer-compliant monitoring requirements
  • Multi-site businesses needing centralised oversight

FAQs

Monitoring FAQs

No — most residential and small business customers self-monitor via the app. Professional monitoring is an option for those who need it, not a requirement.
Yes — some insurers require a monitored alarm for certain premises or risk levels. We can advise on requirements and install a compliant system.
The monitoring centre receives the signal, contacts your keyholders, and can dispatch response if required. The exact protocol depends on the package selected.

Ready to get started?

Request a free site survey — no obligation, honest advice and a fixed, itemised quote.

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or call 07427 832098
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